TripAdvisor Travelers' Choice 2025|Rated4.9across 1,300+ reviews
We understand that plans can change. Below are our cancellation charges based on how far in advance you cancel. All cancellations must be submitted in writing to our team.
| Cancellation Notice | Charges |
|---|---|
| 14 days before departure | 50% |
| 7 days before departure | 75% |
| 3 days before departure | 100% |
| 1 day before departure | 100% |
| Cancellation Notice | Charges |
|---|---|
| 30 days before departure | 75% |
| 7 days before departure | 100% |
| 3 days before departure | 100% |
| Cancellation Notice | Charges |
|---|---|
| 14 days before departure | 30% |
| 7 days before departure | 50% |
| 3 days before departure | 75% |
| 1 day before departure | 100% |
Cancellation policies vary per hotel or airline and will be clearly communicated before booking confirmation.
In the event of a flight cancellation or road closure, clients may choose to reschedule their trip within 6 months or cancel. A minimum cancellation charge of 50% applies in either case.
Approved refunds are processed within 6 working weeks from the date of cancellation.
Contact our team as early as possible — we'll do our best to help.